Hello and welcome to the Niraxx Life™ Community!

The Niraxx Brain Pacer™ is the latest NeuroTech innovation designed to support brain health with six tailored programs. Grounded in science, we offer you an effective, on-demand wearable solution that blends easily into your life. Here’s some information to help you get the most out of your Niraxx Brain Pacer™ as you start your brain health journey. Thank you for joining us.

The Niraxx Brain Pacer™ Starter Guide is designed to provide instructions to help you jump start your Niraxx Life™ journey. 

Quick Start GUide

  1. You’ll find in your box: Niraxx Brain Pacer™, battery pod, USB cable and carrying case.
  2. Plug provided USB cable into any 5V to charge your Power Pod. Charge until all 3 battery indicators are blue.
  3. Remove plastic covering on the back of the Power Pod. 
  4. Attach Power Pod to device. 

FAQs

GENERAL

WHY IS BRAIN HEALTH IMPORTANT?

Your brain is arguably the most important organ in the human body. It controls and coordinates every aspect of your life, including thinking, memory, feelings, sleep, actions and reactions. Good brain health enhances your performance in work and life, as well as lower risk for brain disease.

What is Niraxx' SHIPPING policy?

Niraxx offers free delivery worldwide. Your order will arrive two weeks after your credit card is charged.

What is Niraxx' return policy?

You have the right to return your Niraxx Brain Pacer™ within 90 calendar days, starting from the date you create your Niraxx Life™ account. Product need to be sent back to us in as-new condition with all its accessories.

How long is the warranty on Niraxx Brain Pacer™?

Your Niraxx Brain Pacer™ comes with a 1 year warranty. This guarantee takes effect the day you receive the device.

Is tPBM therapy the same as staying out in the sun?

While studies have shown numerous proven benefits of spending time in spaces that offer abundant natural light, that is not the same light Niraxx uses. Unlike near-infrared light, natural light cannot penetrate through the skull to deliver light stimulation for the brain.

What Scientific Research is Niraxx Brain Pacer Based ON?

Niraxx licenses its clinically proven technology from Massachusetts General Hospital, which has the world’s largest photomedicine research center. We have access to decades of research and clinical data and we partner with world-class research institutions to advance our science.

PRODUCT

What is brain pBM? And is it safe?

Brain photobiomodulation applies near-infrared light to the brain to stimulate photochemical reactions in neurons. Research is showing numerous positive effects, including increased cerebral blood flow, increased ATP energy production, increased neuroprotection and neural repair, and reduced inflammation. Photobiomodulation is a safe and established therapy. There are no known major side effects. 

How does Niraxx Brain Pacer™ Work?

The communication between neurons in your brain emit electrical pulses called brainwaves. Brainwaves are crucial to all aspects of brain functioning. Your Niraxx Brain Pacer™ uses specific wavelengths and frequencies of light, set based on years of clinical evidence, to regulate brainwave patterns and rhythms to optimize your brain activity for each task.

Does the battery pod need to be attached at all times?

No. The battery pod is removable. You can leave it attached to the device but we recommend turning of its power. You can do so using Niraxx Life™ App or simply press the power button on the battery pod.

You can also remove the battery pod and wear Niraxx Brain Pacer™ like an everyday fashion accessory. 

How do I charge my battery pod? And how often?

The battery pod shows its battery level in three blue light indicators. One indicator means that the battery level is low, and you need to charge it; three indicators means the battery level is full. You can charge the device by connecting provided USB chord to your computer or car 5V charger. We recommend turning off the battery pod power once you finish your session.  

If you use your device everyday for 40 minutes, you should charge your device everday. You don’t need to wait till the battery pod is fully charged to use it. 

Is NIRAXX Brain Pacer™ adapted to my head size?

Your Niraxx Brain Pacer™ comes with an adjustable strap. When using the Brain Pacer™, use the adjustable strap to make sure the device fits snugly between your brow level and hairline and doesn’t slip down.

Can I use my Niraxx Brain Pacer™ while charging?

Your Niraxx Brain Pacer™ is usable while charging. Use the provided USB cord to charge your device. Charge until all 3 battery indicators are blue.

Can my Niraxx Brain Pacer™ be used to treat a medical condition?

The Niraxx Brain Pacer™ is not intended to diagnose, cure or prevent any disease. If you have a medical condition, please consult with your doctor prior to using your Brain Pacer™.

APP

How do I start using my Niraxx Brain Pacer™?

Go to your application store on your mobile phone to download the Niraxx Life™ App. Open the app and follow the steps to create your account. Once your account is registered, please verify your email. Enable Bluetooth on your mobile phone. Attach the power pod to your Niraxx Brain Pacer™ and press the power button for 3 seconds. The Brain Pacer™ will sync directly with the Niraxx Life™ app.

How do I choose from my 6 programs?

The Niraxx Life™ App offers six programs for your brain health needs. Your brain is unique, and we encourage you to explore all the programs until you find one (possibly more) that makes you feel empowered.

How long each day should I use my NIRAXX Brain Pacer™?

We recommend you begin your Niraxx Brain Pacer™ journey with the lowest time setting, 10 minutes. You can gradually increase the duration of the sessions. We recommend using the Brain Pacer™ for a maximum of 40 minutes per day.

Can I use my phone while NIraxx Life™ App is running?

Yes. Once you start a program your Niraxx Life™ App will keep the program running in the background. The program will stop automatically at the end of the timer.

What does Niraxx do with my data?

Your data belongs to you and is treated in a totally anonymous and confidential way. We will not use your data for commercial purposes. 

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